Please read these Terms of Service ("Terms") carefully. By accessing or using the services, products, websites, and mobile applications provided by [ruiyaone.com] ("us" or "we"), you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
We want you to be fully satisfied with your purchase. If for any reason you are unsatisfied with your order, you may return it within 30 days of delivery for a refund. Our satisfaction guarantee covers all of our products.
For returns, we offer free return shipping for quality-related issues. Simply contact us to initiate a return and we will provide a prepaid shipping label along with instructions for sending the item back to us. Once we receive the return, we will issue a full refund to your original payment method.
For international returns, we cover return shipping costs for any quality problems with your order. If you wish to return an item for any other reason, you will be responsible for return shipping fees. All refunds for eligible returns will be issued within 14 business days of receiving the return.
We aim for all customers to be completely satisfied with their purchases. However, we cannot offer returns or refunds for:
• Clearance, final sale or discontinued items
• Any consumable goods or perishable products
• Items that have been opened, used or damaged
Use of Services
We grant you a limited, revocable, non-exclusive license to access and use our services, products, websites and mobile apps solely for your personal purposes. You may not sublicense, transfer or sell access to our services. You are responsible for all activity that occurs under your account. We may terminate or suspend your access to our services at any time with or without cause.
Purchases and Orders
By making a purchase or placing an order through our services, you authorize us to charge you for the total amount of your purchase. You are responsible for ensuring the accuracy of all order information including product details, quantity, pricing, and delivery information. We cannot make changes or cancellations once an order has been placed and processed.
Returns and Refunds
You may return certain items for a full refund within 30 days of delivery subject to the requirements stated in our Returns Policy on our website. Refused or unclaimed packages may not be eligible for a refund.
We accept most major credit and debit cards as well as other payment methods as indicated on our website. By submitting payment, you authorize us to charge your selected payment method for the total amount shown on your order. If your payment is declined or cannot be processed, your order may be cancelled.