We offer free standard FREE shipping on all orders. For international orders, free shipping may be offered on select items and destinations only. Shipping rates will be calculated and displayed at checkout based on your delivery address.

Delivery Timelines
Please allow 5 to 10 business days for delivery of your order. Delivery times vary based on product availability and your location. Business days do not include weekends or holidays. Processing Time: 1-2 business days. Your order will be processed within 1-2 business days of being placed. Processing includes verifying your payment and preparing your items for shipment.

Please note that shipping to remote destinations may take longer. The delivery time starts from the date of processing, not the date of order. We are unable to guarantee delivery dates as there may be delays due to customs, weather or other unforeseen circumstances.

We will send you a shipping notification email as soon as your order leaves our warehouse. You can also track your delivery directly using the tracking link or number in the email. Please allow 24 to 72 hours for your tracking information to become available.

While we work to get items to you as quickly as possible, we are unable to cancel or make changes to orders that have already been processed and packed for delivery. However, we will try our best to support you where alternatives are feasible.

Verification and Order Issues
You will receive an email confirmation once your order has been verified and accepted. Please check that all details including products, quantities, pricing and delivery address are correct. Contact us immediately if there are any errors.

We appreciate your patience and understanding with delivery processes outside of our control. Please do not hesitate to contact our Customer Service team if you have any issues with your order or delivery.

About Ruiya



We have enough stock. For small trial order, be ready to deliver at once when getting your order. If customization, delivery usually takes 15 to 20 days after receiving the advance payment, depending on your order’s size and specifications.

Deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

About company

We are a factory. Our own brand "Ruiya" specializing in creative design and manufacturing with a focus on quality and innovation.

Our QC team performs 100% inspections to maintain a defect rate below 0.1%, ensuring superior product quality, with professional after-sales team to resolve all your problems.

Choose us for our premium and cost-effective products, decade of design and production expertise, high production capacity, stringent quality control, best service, and commitment to environmental sustainability.


You can contact us through below form! We will be happy to assist you.

Contact Us